Only Retail Workers Will Understand These 50 Stories About Serving Demon Customers

34. I had a customer threaten to call the cops because I wouldn’t give them 50% off of a CHARITY bear on boxing day. 100% of the proceeds from these teddy bears went to the Make A Wish foundation and they were only $15. The store had a 50% off everything sale for boxing day, but it didn’t include the CHARITY bears. I add capitals because it’s a charity bear…it’s purpose is right in the name!

I basically just kept saying “ma’am…it’s a charity bear…” because I didn’t know how else to explain that the point of the bear was to raise money…that seemed…obvious. People in line were starting to get really upset with her and she just started to freak right out and was starting to dial 911. My boss, so upset (she lost a son early in life to cancer so make a wish was important to her) just gave her a bear and told her to never come back. A bunch of familiar customers of ours were so upset they pitched in the $15 without us even saying anything which was super kind of them. It was a restoration of faith in humanity, but what a nightmare for no reason. Especially on boxing day!